Will our team be able to run it without consultants?

Yes. Nexy is configured by your own trained staff within governed platform patterns, not through consultant hours. Every tier includes training, Core carries five hours of remote training and Pro a full programme, so reporting is self-serve and changes do not wait on a services engagement.

Will members actually use it?

That is the design intent. Nexy is built around the member first, with community, communications, learning and events as the primary experience, across web and a native member app on iOS and Android included on every tier. A database does not retain members. Connection does.

Can Nexy handle our structure, branches, chapters and governance rules?

Yes. Nexy is configurable to your structure, membership categories and governance rules, without the long-term chaos of heavy custom workarounds. It is governed by design, so configuration does not come at the cost of control.

How does migration work, and will we lose our history?

Migration runs to a written plan with a fixed fee, scoped from a data audit, with reconciliation between systems before cutover and a 90-day adoption assurance after go-live. History is measured, mapped and reconciled, not assumed.

Can we send targeted, governed communications?

Yes. Official messages are delivered inside the platform, tied to the member record with delivery visible, under role-based permissions and audit logging. Mass email gives you a guess. Nexy gives you a record.

Does Nexy replace our website and other tools?

Nexy includes a CMS for your public site, gated member content, documents and video libraries, and replaces the assembled stack of portal, community, events and communications tools. Third-party services you keep, such as accounting, connect directly and cost nothing extra through us.

For professional associations, unions and peak bodies

Run a stronger membership organisation.

Nexy helps associations, unions and peak bodies increase member retention, improve operational efficiency, free up staff and give executives the insight they need to make better decisions.

Increase member retention
Reduce administration
Sharper board reporting
Streamline operations
One governed platform

Book a Demo See how Nexy works

One platform · One environment · One member record

9:41

Good morning, Sarah

CEO dashboard · Wednesday, 12 August

Retention

94.6%+1.2 pts

Twelve-month trend. 38 at-risk members flagged for outreach this week.

Renewals

Renewal run: 1,204 of 1,310

92% completeArrears −18%3 days ahead

Engagement

Engagement this month: up 9%

Community, events and learning across 8,412 members. Q1 board pack ready to export.

Dashboard

Members

Comms

Reports

Good morning, Mara

Wednesday, 12 August

Official

National Office · 9:02am

Enterprise agreement ballot opens Monday

Read the summary and how to vote before voting closes 22 August.

Your branch

Branch delegates, August update

JLPMRK+912 new replies today

Your CPD

Continuing professional development

This quarter2.0 of 5.0 hours

Home

Messages

Community

Learning

Your members deserve a platform designed around them. Not around your administrator. Not around a database. Around them. That is what Nexy is.

The patchwork

Between your organisation and your members sits a tangle of disconnected systems.

Every box is another login, another vendor, another place for the relationship to break. This is what most platforms hand a member.

Complexity is not being solved. It is being purchased on a schedule. Some of it even gets sold as one platform.

Ready to undo the patchwork? Book a Demo

The Nexy difference

Built around the member.

Member experience first. Governance and CRM underneath.

One platform, not another layer.

One vendor, one record. It replaces the stack.

Trust, by design.

Australian hosting, governed access and communications.

Inside the platform

One home for members. One place to run it from.

Members get one connected home across web and mobile. Your team runs everything from one governed environment, on a single member record underneath. Here is both.

The member's view

What your members see.

The same connected home on web and mobile: community, messaging, events, learning and their membership, in one place they have a reason to return to.

member.nexy.au

Good morning, Mara

Wednesday, 12 August

Official

National Office · 9:02am

Enterprise agreement ballot opens Monday

Your branch

Branch delegates, August update

JLPMRK+912 new replies today

Your CPD

Continuing professional development

This quarter2.0 of 5.0 hours

Your team's view

What your team runs.

One dashboard across members, messaging and events, on one member record. One vendor, one contract, one roadmap underneath.

Member overview

Active members

8,412

+2.4% this month

Engaged this week

63%

+5 pts

National Office

Ballot opens Monday

Official

Ravi Kumar

Full member · NSW

Active

Priya Menon

Full member · VIC

Active

20 years

building software for Australian member-based organisations

90 days

post go-live adoption assurance for switching clients

Fixed fee

implementation scope and cost agreed before you sign

A platform that works is not the same as a platform that holds. Nexy is built to hold.

Read why that distinction matters

See what one governed platform looks like on your data.

Book a Demo

Why Nexy

Not a portal. Not a bolt-on. Not a generic CRM wearing a membership badge.

Nexy is purpose-built for professional associations, unions and peak bodies. One vendor, one contract, one roadmap, one canonical member record. A platform your organisation can commit to, not another system to manage.

Built around the member.Administration comes second, not the other way around.

One platform, not another layer.One vendor, one record. It replaces the stack.

Trust, by design.Australian hosting and governed access, for organisations where governance is not optional.

Most platforms make you choose between a member experience and a governed core, or assemble it from separate systems. Nexy brings all three together: built around the member, one platform, trust by design. That is what makes it different.

Ready to move beyond the patchwork?

See how Nexy brings member experience, communication, learning, events and operations into one connected platform.

Book a Demo Call us on 1300 958 410

Questions, answered

The questions your role actually asks.

Is Nexy an association management system or a CRM?

Both, in one product. Nexy combines a serious membership core and CRM with a modern member experience, so you are not forced to choose between back-office rigour and something members actually want to use. It is built for professional associations, unions and member-based organisations, not adapted from a generic sales tool.

How does Nexy improve member retention?

By being designed around the member rather than the administrator. Members get one connected home for community, learning, events and services, engagement lives on one member record where the organisation can actually see it, and renewal stops being an annual surprise. The era of assumed renewal is ending: every renewal is a decision and every login is a vote. Budget is what departing members say; experienced value is what decides. A database doesn't retain members. Connection does.

Can I take the cost to my board before we commit?

Yes, that is the point of publishing it. The full commercial model is on the pricing page: three tiers from $18,000 a year, implementation from $12,000 fixed after scoping, the 4% annual escalation from year two, metered items and initial terms. Build the estimate, email it to yourself, and it is board-ready before a salesperson knows your name.

How long does implementation take?

Go-live typically runs from eight weeks for a smaller organisation on Core to sixteen weeks for an Enterprise rollout, subject to scope. Implementation is a fixed fee with defined scope and change control, so the timeline is agreed in writing, not discovered in delivery.

What are we actually committing to?

An initial term of twelve months on Core, twenty-four on Pro or thirty-six on Enterprise, with a fixed-fee implementation and a stated escalation. Everything with a dollar sign is published before you commit, and your data is yours: full export in standard formats if you ever leave.

We have been through a platform project that went badly before. How is Nexy different?

Most projects that fail do so because several vendors and tools are stitched together, and the organisation carries the integration debt for years. Nexy is one product, one contract and one roadmap, with a fixed implementation scope agreed before you start. You commit to a platform rather than assembling one. The full migration approach is set out on the Switching page.

How is our member data governed?

Australian hosting on Microsoft Azure, with encryption, multi-factor authentication, role-based access and audit logging as standard. Union membership and professional data sit among the more sensitive categories an organisation can hold, and the platform is built on that assumption.

Nexy

A database doesn't retain members. Connection does.

See it working for your organisation. The demo is the argument, and the measure cannot be gamed: people come back by choice.

Book a Demo Build your estimate

Run a stronger membership organisation.

A database doesn’t retain members. Connection does.

Between your organisation and your members sits a tangle of disconnected systems.

Built around the member.

One platform, not another layer.

Trust, by design.

One home for members. One place to run it from.

What your members see.

What your team runs.

Not a portal. Not a bolt-on. Not a generic CRM wearing a membership badge.

Ready to move beyond the patchwork?

The questions your role actually asks.

A database doesn't retain members. Connection does.